At Flowers Kingston, we believe that every customer in Kingston deserves the opportunity to order flowers online effortlessly and independently. Accessibility is a cornerstone of our service, ensuring that all visitors can enjoy a smooth, simple, and satisfying experience when selecting and sending beautiful flowers in Kingston. We strive to make our website accessible to everyone, including individuals with disabilities, so that every customer can benefit from our quality service online.
We are committed to maintaining compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines are an internationally recognized benchmark for accessible websites and digital content. By following these principles, we aim to make Flowers Kingston’s online ordering platform perceivable, operable, understandable, and robust for as many users as possible. Our team regularly reviews the site to ensure ongoing compliance and to introduce enhancements wherever possible.
Many customers use assistive technologies, such as screen readers or keyboard navigation, to access the web. Our site has been designed and tested to ensure compatibility with popular screen readers and other assistive devices. We use clear labels, descriptive alt text for images, and logical heading structures, allowing users who rely on assistive technology to navigate and complete their orders with confidence.
Visual clarity is crucial for a positive online shopping experience, especially for users with vision impairments. Flowers Kingston’s website offers a high contrast design to maximize readability and reduce eye strain. We carefully select our colour schemes, font sizes, and button designs to improve legibility, making sure all information, from bouquet descriptions to checkout instructions, can be easily read by everyone.
Accessibility is not a one-time achievement; it is an ongoing journey. We regularly review customer feedback, assess new developments in accessibility standards, and conduct audits to identify potential barriers. We are dedicated to incorporating new features and fixes to address any challenges users may encounter. By continuously improving our accessibility measures, we ensure that all Kingston customers can conveniently and confidently order the flowers they love, without obstruction.
Your feedback is vital to our commitment to accessibility. If you experience any difficulties accessing features, information, or services on our website, or if you have suggestions for enhancing accessibility, we want to hear from you. Our customer service team is ready to assist with online flower orders, answer questions about accessibility features, and support your needs throughout your experience with Flowers Kingston. Please reach out through our website’s contact form or visit us in person so we can help resolve any accessibility concerns swiftly.
At Flowers Kingston, accessibility means more than simply following guidelines — it is about ensuring every person in Kingston can order flowers online independently, comfortably, and with ease. Whether you are sending flowers to loved ones or brightening your own space, we are dedicated to providing a welcoming and accessible online environment for all.
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